Popular
E-commerce
E-commerce Virtual Assistant
Day-to-day store support spanning product listings, orders, customers, and reporting.
Virtual Assistant Solutions
Work on your business,
Work on your business,
not just in it.
Smart VA Star Solutions empowers entrepreneurs, startups, and growing businesses to scale smarter through reliable, high-quality virtual assistant support — so the day-to-day never gets in the way of the big picture.
70%+Average cost savings
24/7Timezone coverage
1:1Dedicated VA matching
Talk to a VA
Your dedicated VAMatched in days, not weeks
What we cover
One partner. More ways to grow.
Explore 69 virtual assistant services across e-commerce, administration, sales, marketing, creative content, and industry-specific operations. Your support is tailored to your business.
Featured service · Online stores
E-commerce Virtual Assistants
Give your online store the support it needs, from new product listings to the last customer follow-up. Our e-commerce VA services help keep daily storefront operations organized while you focus on growth.
- Product listing & catalog updates
- Order processing & fulfillment
- Customer chat & email support
- Inventory & supplier follow-ups
- Returns, refunds & exchanges
- Promotions & sales reporting
ShopifyAmazonWooCommerceEtsyeBayTikTok Shop
Your store, supported
Behind every thriving online store
Support at every stage of the sale
From the first product upload to the final delivery update, our virtual assistants help your online store run smoothly.
Storefront
Listings & Merchandising
Keep product catalogs, descriptions, collections, and promotions organized and ready for shoppers.
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Operations
Orders & Fulfillment
Follow orders from checkout to delivery with tracking updates, supplier coordination, and issue resolution.
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Customer care
Customer Care & Insights
Help shoppers with questions, returns, and follow-ups while keeping an eye on store activity.
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Find the right support for your business
Showing 9 of 69 services
E-commerce
Shopify Store Management
Update collections, product pages, discounts, storefront content, and store settings.
E-commerce
Amazon Seller Support
Assist with Seller Central listings, catalog updates, order issues, and case tracking.
E-commerce
WooCommerce Store Assistance
Maintain products, categories, coupons, and routine WordPress shop updates.
E-commerce
Etsy Shop Assistance
Support handmade and creative sellers with listings, tags, messages, and orders.
E-commerce
eBay Marketplace Support
Prepare listings, organize inventory, manage buyer messages, and track shipments.
E-commerce
TikTok Shop Support
Assist with product uploads, shop promotions, order updates, and seller messages.
E-commerce
Product Listing & Catalog Management
Create and refresh titles, descriptions, variants, images, tags, and product data.
E-commerce
Product Research & Sourcing
Research product ideas, compare suppliers, and organize sourcing information.
E-commerce
Inventory & Stock Monitoring
Track stock levels, flag low inventory, and coordinate restocking updates.
E-commerce
Order Processing & Fulfillment
Monitor new orders, verify details, and coordinate shipping and fulfillment.
E-commerce
Returns, Refunds & Exchanges
Handle customer requests and coordinate approved return and refund workflows.
E-commerce
E-commerce Customer Support
Respond to order questions, delivery concerns, product inquiries, and after-sales messages.
E-commerce
Promotions & Discount Setup
Help schedule approved discounts, coupons, bundles, and seasonal sale campaigns.
E-commerce
Marketplace Listing Optimization
Improve listing organization, product keywords, and content for discoverability.
E-commerce
Sales & Store Reporting
Compile order, revenue, product, conversion, and support reports from store data.
E-commerce
Subscription & Reorder Assistance
Track recurring orders, renewal requests, customer updates, and reorder reminders.
E-commerce
Supplier & Shipping Coordination
Follow up with vendors, couriers, and warehouse contacts on routine operations.
Administration
Administrative Support
Manage recurring business tasks, records, documents, and operational follow-ups.
Administration
Email & Calendar Management
Organize inboxes, prioritize correspondence, and keep calendars accurate.
Administration
Executive Virtual Assistant
Provide founder and leadership support for priorities, communications, and daily schedules.
Administration
Data Entry & Database Maintenance
Enter, clean, verify, and organize records in spreadsheets and business tools.
Administration
Appointment Scheduling
Coordinate bookings, confirmations, reminders, and rescheduling requests.
Administration
Travel & Itinerary Coordination
Research travel options and prepare practical itineraries and booking summaries.
Administration
Document & Presentation Preparation
Format reports, business documents, templates, and client-ready slide decks.
Administration
Project Coordination
Track milestones, task owners, action items, and progress updates.
Administration
CRM Data Management
Maintain contact records, deal stages, notes, and follow-up activities.
Administration
Online Research
Gather, compare, and summarize information from reliable online sources.
Administration
SOP & Process Documentation
Write and update checklists, workflows, and standard operating procedures.
Administration
Virtual Receptionist
Handle inbound inquiries, message taking, appointment requests, and call routing.
Sales & Marketing
Lead Generation
Build prospect lists, research decision-makers, and qualify potential opportunities.
Sales & Marketing
Appointment Setting
Follow up with interested leads and book qualified calls for sales teams.
Sales & Marketing
Cold Email & Outreach Support
Prepare personalized prospecting sequences and manage approved outreach workflows.
Sales & Marketing
Sales Development Assistance
Organize pipeline activity, track responses, and prepare handoffs to closers.
Sales & Marketing
Customer Service
Provide professional customer assistance through email, chat, and phone.
Sales & Marketing
Live Chat & Helpdesk Support
Manage website chat, incoming tickets, FAQs, and ticket escalation.
Sales & Marketing
Social Media Management
Plan content schedules, publish approved posts, and manage platform interactions.
Sales & Marketing
Community Management
Moderate comments, reply to messages, and help nurture online communities.
Sales & Marketing
Email Marketing & Newsletters
Build lists, format campaigns, schedule sends, and summarize results.
Sales & Marketing
SEO & Keyword Research
Research search terms, prepare content briefs, and support on-page SEO tasks.
Sales & Marketing
Paid Advertising Coordination
Organize creative assets, reporting, and approved campaign changes.
Sales & Marketing
Market & Competitor Research
Monitor industry trends, competitor offers, and market positioning.
Sales & Marketing
Influencer & Affiliate Outreach
Identify potential partners, track conversations, and coordinate campaigns.
Sales & Marketing
Review & Reputation Management
Monitor customer feedback, draft responses, and flag issues for the business.
Sales & Marketing
Customer Retention & Follow-ups
Support re-engagement, feedback requests, check-ins, and loyalty communications.
Sales & Marketing
Inbound & Outbound Calling
Handle scheduled calls, follow-ups, surveys, and approved business outreach.
Creative & Content
Content Creation
Draft branded captions, posts, articles, and marketing assets.
Creative & Content
Blog Writing & Copywriting
Prepare blog drafts, website copy, newsletters, and product descriptions.
Creative & Content
Graphic Design & Canva Support
Create templates, social graphics, banners, and basic branded visuals.
Creative & Content
Short-Form Video Editing
Edit reels, shorts, clips, subtitles, and platform-ready social videos.
Creative & Content
Video & YouTube Channel Support
Coordinate video uploads, thumbnails, descriptions, and posting schedules.
Creative & Content
Podcast Production Assistance
Organize guest outreach, episode notes, publishing, and promotional materials.
Creative & Content
Presentation & Pitch Deck Design
Build and refine structured, branded presentations for clients and teams.
Creative & Content
Newsletter & Content Calendar Planning
Maintain publication calendars, content queues, and editorial checklists.
Creative & Content
Product Photo & Asset Organization
Sort, rename, resize, and prepare supplied creative assets for publishing.
Creative & Content
Brand & Marketing Asset Coordination
Keep reusable templates, brand files, approvals, and deliverables organized.
Creative & Content
Transcription & Subtitling
Transcribe recordings, clean captions, and format content for reuse.
Industry-Specific
Real Estate Virtual Assistant
Support property listings, lead follow-ups, viewing schedules, and CRM updates.
Industry-Specific
Property Management Assistance
Coordinate tenant messages, maintenance tickets, and property records.
Industry-Specific
Airbnb & Short-Term Rental Support
Assist with guest messaging, booking calendars, reviews, and cleaner coordination.
Industry-Specific
Healthcare Administrative Support
Coordinate non-clinical appointments, reminders, and office administration.
Industry-Specific
Legal Administrative Support
Organize calendars, documents, and client intake without providing legal advice.
Industry-Specific
Recruitment & HR Assistance
Support candidate sourcing, interview scheduling, records, and onboarding checklists.
Industry-Specific
Bookkeeping & Invoicing Assistance
Organize receipts, invoices, and expense records for review by qualified staff.
Industry-Specific
Education & Online Course Support
Coordinate enrollments, lesson uploads, learner messages, and course admin.
Industry-Specific
Event Planning & Coordination
Track vendors, invitations, registrants, timelines, and event communications.
Industry-Specific
Logistics & Dispatch Coordination
Monitor shipment statuses, update records, and coordinate routine dispatch inquiries.
Industry-Specific
Construction & Contractor Admin
Help manage quotes, project calendars, supplier follow-ups, and job documentation.
Industry-Specific
Insurance Administrative Support
Assist with scheduling, document collection, policy reminders, and customer follow-ups.
No matching services found
Try another search or category. We can also discuss custom VA support tailored to your workflow.
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Tell us what you need. We can discuss a custom virtual assistant role and the skills required.
Who we are
Filipino talent, matched with intention
Smart VA Star Solutions is a Philippines-based virtual staffing partner. We take the time to understand each client's workflow before we ever recommend a candidate — because a good match is what actually makes outsourcing work.
Our virtual assistants are university-educated, trained across a wide range of business tools, and supported by our team long after onboarding — so you're never just handed a resume and left on your own.
- Flexible part-time to full-time roles
- Ongoing account management and support
GlobalClients across time zones
TrainedOnboarded & tool-ready VAs
Why choose us
The right support. A better way to grow.
We look beyond a list of tasks to understand how your business works. From finding a great-fit VA to helping them settle into your workflow, our approach is designed around long-term collaboration.
Tailored VA matching
Flexible roles
Support after onboarding
Thoughtful VA matching
We focus on your tasks, industry, and preferred working style before recommending a candidate.
Flexible support options
Choose part-time or full-time assistance suited to your workload and changing priorities.
Workflow-first onboarding
We help align your VA with your tools, processes, and expectations from the beginning.
Ongoing communication
Stay connected with regular check-ins and support as your business needs evolve.
How it works
From first call to your new hire
A straightforward process, built to get you a VA you actually trust — not just the first available candidate.
1
Discover your needs
We map out the tasks, hours, and skills your business actually needs support with.
2
Match your VA
We shortlist vetted candidates suited to your industry and working style.
3
Onboard & train
Your VA is briefed on your tools, SOPs, and expectations before day one.
4
Grow with support
We check in regularly and help you scale the team as your business grows.
What clients say
Trusted by growing teams
A few words from businesses who found their VA through us.
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Testimonial
"Our VA handles inbox, scheduling, and invoicing better than we ever managed ourselves. It freed up close to 15 hours a week."
★★★★★
"Maria"
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Testimonial
"The onboarding process was fast and the match was spot on. Felt like hiring an in-house team member, not outsourcing."
★★★★★
"James"
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Testimonial
"We were skeptical about remote support at first. Six months in, our VA basically runs our customer service inbox solo."
★★★★★
"Priya"
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Testimonial
"Communication has been the best part — quick responses, proactive updates, and someone who actually understands our workflow."
★★★★★
"David"
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Testimonial
"Scaling from one VA to a small support team was seamless. They handled the transition and training without us lifting a finger."
★★★★★
"Ana"
Ready to build your dream team?
Tell us what's on your plate — we'll match you with a virtual assistant built for it.